Senior Living Empower Hour
Senior Living Empower Hour
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The Senior Living Empower Hour is a complimentary webinar created for senior living owners, operators, managers, administration, and care teams, as well as insurers, brokers, and agents. Please join senior living experts and colleagues every month and empower you and your communities with education and conversation on topics including risk management, best practices, defending the senior living lawsuit, and many more!
The Convergence Era
Beyond the Citation: How Regulatory Findings Become Senior Living Risk
March 24th, 2026 at 1PM CST
In senior living, citations rarely stand alone. Survey findings, statements of deficiencies, and regulatory correspondence increasingly shape litigation strategy, insurance exposure, operational disruption, and family perception. In this Senior Living Empower Hour session, Rebecca Adelman, Esq. is joined by David Alfini, Esq, partner with Hinshaw with expertise in senior to examine how regulatory citations evolve into broader organizational risk and what leaders can do to intervene early.
This conversation will explore how citations are used beyond the survey process, including their role in claims, lawsuits, reputational harm, and ongoing regulatory scrutiny. The session will also focus on proactive strategies for identifying citation-driven risk, strengthening internal response systems, and responding effectively when a citation is issued without escalating exposure.
Framed within the Convergence Era, this discussion highlights how regulation, litigation, operations, and leadership decision-making converge in senior living, and why understanding that intersection is critical for risk mitigation today.
What We’ll Cover
Why citations are no longer just compliance issues
How survey findings are used in litigation, claims, and insurance decisions
Where organizations unintentionally increase risk after a citation is issued
The difference between correcting a deficiency and managing downstream exposure
How leadership response can either contain or compound risk
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