
“What Matters to You?” as a Risk Strategy: Reducing Conflict Before It Becomes a Claim
Risk is not only clinical. It’s relational. When we think about claims in healthcare, we tend to think about clinical

Risk is not only clinical. It’s relational. When we think about claims in healthcare, we tend to think about clinical
A new international study confirms what senior living risk management has needed to say out loud: end-of-life preparedness is not

Senior living leaders are carrying an unusual load right now: rising acuity, staffing instability, relentless regulatory pressure, increasing family expectations,

In senior living and healthcare, most leaders don’t set out to “have a communication problem.” They set out to deliver

CMS doesn’t issue a 300+ page update to the State Operations Manual (SOM) because it wants providers to read more.

As healthcare and other organizations look toward 2026, the conversation around risk is shifting. Leaders are no longer asking only

In senior living, healthcare, and other highly regulated industries, litigation risk rarely turns on a single clinical decision or isolated

End-of-Year Enterprise Legal and Risk Check-In: How to Prepare Your Business for 2026 The end of the year is more

A Risk Strategist’s Perspective onAvoiding Claims, Strengthening Compliance,and Leading Change in Senior Living I. Introduction: When Regulation Meets Risk On

In more than 35 years of defending senior living providers, one truth has been consistently reinforced: most claims don’t start