
Senior Living Empower Hour – September 2026
Topic: The Trust Imperative: Why Senior Living Organizations Win or Lose on Leadership Credibility
Guest: Angie Gray

Topic: The Trust Imperative: Why Senior Living Organizations Win or Lose on Leadership Credibility
Guest: Angie Gray

Topic: The Trust Imperative: Why Senior Living Organizations Win or Lose on Leadership Credibility
Guest: Angie Gray

Topic: Prepared and Present: Communicating with Compassion When Plans Change
Guests: Camille Borgo and Sonya Dolan from Mettle
Why a Communication and Resolution Program succeeds or fails in the first five minutes In the cases we defend, the

Aud v. RRT Enterprises, the Holland Framework, and a Practical Defense Playbook Rebecca Adelman, Esq., Adelman Firm & David Alfini,

Topic: “Why Are They Doing That?” Decoding Dementia Behaviors to Reduce Risk and Improve Care
Guest: Ann Olson, Founder of Sweet Basil Senior Care

Topic: Connection by Design: How Immersive Technology is Expanding What’s Possible in Senior Living
Guest: Kyle Rand and Nicole Will from Rendever

Topic: The Convergence Era of Resident Experience: Hospitality, Connection, and Quality of Life in Senior Living
Guest: Takeiah Sadler, Karli Allen, Mally Ziegler from the Sinceri Senior Living Resident Experience Team

A practical framework for governing technology in senior living — before it governs you. Technology is quietly taking over decisions

Healthcare is the work of trust. Residents, patients, families, and staff place themselves in a provider’s hands during the hardest